contact information for back on track products

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ADDRESS TYPE ERROR MESSAGE:

If you receive this message, please be sure the Address Type under the Shipping Address column has been marked.  Choose either a Residential or Commercial shipping address as it is a required field.

 

RETURNS and EXCHANGES:

Please see the Returns link on the bottom of the page or contact Kelley at 484-949-8853 or returns@backontrackproducts.com.

 

Customer Service Request Form

Please be sure to fill in all appropriate fields (*) in order for us to assist you.

If you'd like to reach us via phone, call us toll-free at 1-888-758-9836.

We will respond to your email messages as soon as we can.  For immediate help, please call our customer service office which is open Monday - Friday, 8:00am - 4:00pm (CST).

*Canadian customers: please contact Back on Track Canada at canada@backontrack.com or call +(1) 250-851-0191

 

 

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