contact information for back on track products

Contact Us

Customer Service Request Form (see below)

Please be sure to fill in all appropriate fields (*) for us to assist you on the form below.
We will respond to your email message as soon as we can. 
 

For  Expedited Shipping or Immediate assistance, please call our customer service office at 1-888-758-9836. Hours of operations are Monday - Friday, 8:00am - 4:00pm (EST).

 

RETURNS and EXCHANGES:

Please see the Returns link on the bottom of the page https://backontrackproducts.com/Returns-1.html or email: returns@backontrackproducts.com.

 
Canadian customers: please contact Back on Track Canada at:
canada@backontrack.com or call +(1) 250-851-0191

 

INQUIRING TO BECOME A BACK ON TRACK DEALER? 

Please briefly tell us about your business and include your ADDRESS in the Question* box below.  Requirements to be a dealer are: own/operate a physical store front, (ie: Tack Shop/Feed Store/Canine Store) or be a Licensed Veterinarian or Chiropractor. In the event that you meet our qualifications, we will send you our Dealer Welcome Kit.

 

First Name*:
Last Name*:
Email*:
Phone Number:
Fax Number:
I may be contacted by::


Best time to call::
Product Name:
Item #:
Date of Purchase:
Enter Question*:
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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