FAQs - Human

Can the products be used in the hot temperatures?

Yes. We do recommend using the products in the cooler parts of the day and for shorter periods of time during the warmer summer months. Using them for smaller amounts of time throughout the day is better than not using them at all.

On the human products, are sizes given for men or for women?

Most sizing is uni-sex such as the T-shirts and Long Sleeved shirts. The V-Neck shirts form fitting for women; the boxer shorts and long johns are styled specifically for men and women. Limb products are mostly sized for a man.

What's the difference in the back brace and the double layer back brace?

The double layer back brace has an extra inner layer of adjustable velcro and adds more support than the regular back brace. For the double layer back brace, go up 1 size from the regular back brace.

Are the boxers supposed to fit tight?

The boxers should be a comfortable fit, not tight or too snug.

What are the mattress pads like?

They are ½" thick and placed under your regular sheets.

How do I know what size insoles to order? They are listed in cm.

According to your shoe size in the size chart.

How do I measure for the ankle brace?

The size is based on shoe size: Small: 7; Medium: 7½ - 9; Large 9½ - 12; XL: 12 and up. Keep the bone structure in mind. If you are smaller boned, go down in size.

How do I measure for the back brace?

The size is based on waist measurements. Small: 26" - 32"; Medium: 33" - 38"; Large: 39" - 44"; XL: 45" - 57".

How do I measure for the long johns?

Men's are by waist measurements but Women's are based on general pants sizing.

How do I measure for the boxers?

Men's are by waist measurements but Women's are based on general pants sizing. They do tend to run small, so you may want to order 1 size up.

How do I measure for the calf brace?

Measure the circumference of the calf about 2" below the knee for the top measurement and about 2" above the ankle for the bottom. Length is how long the brace is from top to bottom.

How do I measure for the elbow brace?

Measure arm's circumference 3" above the bend of the elbow.

How do I measure for the gloves?

Sizes are comparable to other standard glove sizes.

How are the Riding Gloves sized?

Measure length from middle finger to bottom of hand/top of wrist. Width is the circumference of knuckles at base of fingers. Then refer to size chart. Maybe one size larger than you would normally wear in a regular glove, since the gloves tend to run small.

How do I measure for the knee brace?

Measure around the thigh about 5½" - 6" above the center of the patella (knee cap).

How do I measure for the human neck covers?

Measure the circumference of the neck. Small: 14"; Medium: 15"; Large: 17"; XL: 18".

How do I measure for the T-shirt & long-sleeve shirt?

Sizing is by chest size.

How do I measure for the socks?

Use your shoe size.

How do I measure for the wrist brace?

Measure the circumference of the wrist. Small: less than 6"; Medium: 6" - 6½"; Large: 7" - 7½"; XL: over 7½".